The local Toyota manufacture Apologizes, but lacks answers

In the past few weeks, we have been discussing the critical safety quality issue that caused human life and a major recall of automobiles of a local manufacturing plant. The latest news of this issue is the the President of Toyota, Mr. Toyoda and chief operating officer Lentz apologized to the American government and the American people for their failures.

Toyota representatives, and Mr.Akio Toyoda (Japan president and grandson of the founder) himself, had to appear in front of a congressional hearing to answer questions as to when they knew of the safety issues, and why they prolonged a corrective action to resolve the issue. The news article, obtained from FoxNew, suggests that Toyota received a public flogging for how they neglected to handle this issue in a timely manner, and continued to manufacture vehicles with this defect. Lawmakers and investigators alike, believe that Toyota drug their feet. They not only did not issue a timely the recall of vehicles already manufactured, but continued to manufacture vehicles with the defective components.

In addition to lawmakers, investigators, and Toyota testifying at the hearing, customers had the opportunity to testify. One of the Customers,Rhonda Smith, a Tennessee woman who said she had a "near death experience", criticized Toyota for "being so greedy and NHTSA for failing to do their jobs". Smith like many other customer or victims, wants justice for these callous behavior on both Toyota and NHTSA.

Lentz ended the day of hearings by apologizing for the slow handling of problems, and stated "they had not lived up to their own standards that customers have come to expect". He also confirmed that the "fix" may not be enough, they continue to be vigilant and continue to investigate all complaints". The manufacturing is still investigating to determine true root cause of the issue, they believe other factors may have contributed. Lawmakers are not satisfied with the incomplete answers that Toyota presented at the congressional hearings.